The independent review, or audit, of IS / IT operations is a key part of an organisation’s business management processes. Management at all levels will require assurance that IT service provision is being undertaken in line with any organisational approved policy, good practice and the law. In addition to this management have agreed to follow applicable industry standards e.g. British Standard Code of Practice for IT Service Management (BS15000-2), Information Security Management (BS7799) or recognised Project Management methodologies (Prince II).
Increasingly organisations / management find it difficult to effectively review their own operations internally, and therefore require access to specialists with appropriate knowledge and experience to undertake these reviews on their behalf in a cost effective manner.