All organisation are dependent on their IS / IT solutions for everyday operations. If all staff are not trained they do not fully understand organisation’s policies, standards and procedures including recognised good practice. The risks are IS / IT operations are not undertaken appropriately to ensure your systems and vital data is protected and risks are minimised. There are also certain legal obligations you will need to ensure are complied with.
Your Key Concern
You are responsible for IS / IT Management but you have concerns that you, or your staff, may not be complying with best practice, or they are unaware of organisations policies, standards and procedures. In fact you know staff, within the organisation, have not been trained in the application of key IS / IT management controls and a recent review of IS / IT operations has highlighted the need to ensure training is provided where applicable.